Privacy policy

Draft for legal review — confirm against the Digital Personal Data Protection Act, 2023 before launch.

What we collect

Mobile number and email (to sign you in), name, gender, date of birth, PIN code, an optional profile photo (so the venue can recognise you at the desk) and optional address; your bookings, packages, payments and wallet activity, reviews and support messages with any files you attach; and — only if you allow it — your approximate location to show nearby venues, and a device token for reminders.

Why we use it

To create your account, book and confirm sessions and packages, share the details a venue needs to admit you, process payments, refunds and invoices, send reminders and service messages, prevent fraud, and meet legal and tax obligations. Marketing messages are sent only with your consent and you can turn them off.

Who we share it with

The venue you book (your first name, photo and booking details; your full phone number is not shown to partners), our payment processor (Cashfree), email (SendGrid), SMS and push-notification providers, and cloud hosting in India. We do not sell your data.

Your rights

You can view and correct your profile in the app or on the website, and delete your account from Me → Edit profile → Delete my account, or by writing to us. Booking, payment and invoice records are kept as long as tax law requires, without your personal details.

Security and retention

Data is encrypted in transit; partner bank details and admin sign-in secrets are encrypted at rest. We keep personal data only while your account is active or as required by law.

Contact / Grievance officer

[Name], Grievance Officer, Bharii Motionmavericks Pvt. Ltd., [address], Kolkata · [email] · We respond within 30 days.